Tuesday, May 26, 2020

Toyota Practices by a Pressure Cooker maker


Toyota is famous for its excellent business practices, keeping with the ‘Customer First’ philosophy.  These are usually summarized is what is called TBP – Toyota Business Practices.
I happened to come across an excellent article about Prestige pressure cooker (TTK Prestige)  and its handling  of a crisis it faced. Article is from 2018 and is an excellent read. Is attached here for a quick reference.
https://scroll.in/article/879898/the-pressure-cooker-innovation-that-rescued-tkk-prestige-from-imminent-bankruptcy
 Am trilled by the fact that Prestige has practiced most of fundamental values elaborated in TPS.  
A few which struck me are :
1.       Genchi Genbutsu -   go to the actual source and find the facts by talking to customers/ dealers                and ‘experience the facts’.
2.       Find the Root Cause – Identify the single most factor which is causing the event.
3.       Quick action and consensus – Act fast based on priority and involve all relevant  stake holders.
4.       Yokoten -  Share the new method / standard with all stake holders.
One can easily relate to this from the article.
Made me believe that the fundamentals values / process are similar.
I look forward  to comments.
Thank you

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